When I talk about Red Hat and the growth we’ve had in the User Experience Design (UXD) team over the past few years, I am often asked how we got buy-in from the organization to grow so rapidly. Selling the value of user experience when all areas of the business are feeling under resourced can be challenging, but we were… Read more →
Category: UX Leadership
UXD Levels of Engagement
I often find that I need to discuss the different ways we are engaging with teams with stakeholders. As a central UXD organization in Red Hat, we have to prioritize which areas we focus our attention on, making sure we are spending our UX resources in the right way at the right time. We want to build long term relationships… Read more →
UX Project Prioritization
Now that I’ve been at Red Hat for nearly 5 years, I’ve built a lot of relationships with teams and individuals across the organization. As a UX leader in an organization, once you have established these relationships and educated those around you with what UX can achieve, the inevitable next problem is prioritization of all the incoming requests that suddenly… Read more →